Customer Service
Shipping


Costs & approximate delivery schedule

Shipping Method: Colissimo Expert for Metropolitan France (Corsica included) and UPS for other countries.
Below, the shipping costs depending on the country:
- France : 8,5 €
- Germany, Austria, Belgium, Denmark, Spain, United-Kingdom, Irland, Italy, Luxembourg, Netherlands: 15 €
- Poland, Hungray, Romania, Czech Republic, Slovenia, Slovakia: 20€
- Switzerland: 20.90€
- Portugal, Sweden, Finland, Bulgaria, Estonia, Latvia, Lithuania: 25€
- Norway: 25.08€
- Greece, Cyprus, Malta : 30 €

Processing Time (approx.): 1 business day
Transit Time (approx.): 1-5 business days
Total Delivery Time (approx.): 2-6 business days



Shipping terms

www.sergelutens.com can only ship orders to addresses within Europe in the following countries: France, Germany, Austria, Belgium, Bulgaria, Cyprus, Denmark, Spain, United-Kingdom, Irland, Italy, Luxembourg, Latvia, Lithuania, Netherlands, Portugal, Switzerland, Slovenia, Slovakia, Estonia, Finland, Malta, Norway, Sweden, Poland, Hungary, Romania, Czech Republic, Greece.


International shipping

We regret that www.sergelutens.com is unable to ship outside Europe at the present time.



Shipping confirmation

www.sergelutens.com will send you a shipping confirmation email with the tracking number linked to the carrier's website once your order is attributed a tracking number.

Shipping to third party

We accept orders with a billing address different from the shipping address, as long as the billing address matches the address on your credit card statement, and both addresses are located within the limits stipulated in Payment Methods and Terms and Shipping Terms..

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