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My Account
Create My Account
During checkout you will be prompted to provide a user ID and a
password. Your email address is your user ID. Continue checkout until
the order is placed. You will be registered that way. You will then be
able to manage your sergelutens.com
account and take advantage of great benefits.
Account Benefits include:
- - Easy checkout: Save your billing and shipping information
for faster checkout.
- - Order History: Access information regarding your order,
track your orders, and view past orders.
- -Newsletters: Sign up to receive the Serge Lutens email
newsletters for updates on the latest product launches, and events.
Manage My Account
It is easy to change your account information online at any time.
Simply click on My
account to access your account. If you have forgotten your password, click here..
Order status
Click on the order number in the Order Page to view the details of
your order.
Order history
You may check the status of your most recent orders by visiting your
Order History page. Order history .
Order Cancellation
Occasionally, orders or parts of an order are cancelled by our system
for various reasons. Some reasons are:
- - Item(s) became unavailable.
- - Difficulty in processing payment information.
- - Cannot ship to address provided.
- - Duplicate order was placed.
- - Cancelled due to a customer request.
If your order is cancelled, you will receive an email notice to
explain the reason for the cancellation. You will not be billed for
any cancelled items. If you have any questions, please contact the
Customer Service at contact@sergelutens.com.
Managing my profile
Subscribe or unsubscribe to Serge Lutens emails; view the
status of your order, and look at your order history.
Username
Your user ID is your email associated with your account.
Forgot/ Change password
If you have forgotten your password, click here.If you would
like to change your password, click here please
click here.
Sign Up for Serge Lutens Emails
Subscribe to Serge Lutens emails to receive Serge Lutens future email
newsletters and be the first to know about new launches, online
exclusives, and events.
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